Customer Engagement Automation is a solution that applies Artificial Intelligence to engage with an individual customer in the right moments to impress, increase loyalty and add value.
We believe that an individual customer’s digital moments define what type of services that customer needs. With Customer Engagement Automation, you deliver services in those moments and ensure that your services matter, impress and delight.
Telcos are at the heart of the customer’s digital lives, since mobile data runs through their networks. Our solution digs deep into that data like no other AI to bring the most valuable telco data into use.
With Customer Engagement Automation, you will deliver highly personalized customer engagements to improve customer loyalty and marketing return on investment.
Mobile is the best way engage with a customer but it is also a very personal territory. With our solution, you will know when moment is right to avoid irritation and bring joy with every engagement.
Not all moments are relevant for engagement. Customer Engagement Automation never stops monitoring the data stream to find find the moments that matter and ignores the rest.
The biggest marketing budgets no longer prevail. With our solution, you can stop wasting money on ineffective mass campaigns and serve the individual on his/her digital journey.
A set of software products that provides personalized and contextually relevant customer engagements and anticipates opportunities and threats in customer and network behaviour.
A set of software products that captures data in real-time, refines siloed data it into use for the destination engine, integrates to all data sources and consolidates multiple domains and systems.
A set of software products that brings policy and charging technologies under one roof, allows designing data plans without coding, allows responding to market opportunities quickly and is fast to deploy.