Comptel will be sponsoring TM Forum Live in Nice! This year Comptel is again participating in two industry catalysts which are proof-of-concepts project aiming to thought-leading and innovative solutions to industry challenges. The catalysts Comptel is supporting this year involve sponsored data and predictive customer journey:
New Business Models with Mobile Sponsored Data
This Catalyst will deliver a fabric for service providers connecting a broad set of enterprises into a mobile sponsored data offering. The Catalyst will deliver a blueprint that can push the sponsored data trials underway into complete market offerings in 2017.
Champions: NTT, Orange
Participants: CloudSense, Sigma, Comptel, Datami, Salesforce
Predictive Customer Journey Retail Process Support Reference Frame
Companies offering omnichannel (self-service) shopping need to know in what phase the customer stops the user journey so that they can better understand how to motivate the customer to complete the sales process, leveraging and combining unique capabilities of online and offline channels. To do this, companies need to be present in the initial stages of the sales process, identify customers and prospects across touch points and demonstrate that service providers can leverage the knowledge about the customers and utilize customer-process-phase specific metadata.
Champions: Orange, ArtofArc
Participants: Comarch, Comptel, Huawei, Vlocity, Salesforce, Teavarao
To book a meeting or a demo with us at the event, contact your Comptel account manager or send us email at email@example.com and we’ll ensure you’ll get to meet the correct people at a time suitable for you. You can, of course, drop by at our stand onsite. Our meeting room is located on the third level.